AI Customer Support Agent

An AI helper that handles your inbox

A custom AI assistant trained on your business that answers common customer questions, drafts replies in your voice, and surfaces the urgent stuff for you to handle personally.

Built for: Solo founders, small teams, and consultants who spend too many hours each week replying to the same questions over email or chat.

What you get

✓A custom AI agent built on Claude or ChatGPT (your choice) trained on your business info: services, pricing, FAQs, brand voice
✓Connected to your email (Gmail) or chat platform (Intercom, Crisp, your website) so it reads incoming messages automatically
✓Drafts replies in your tone. Never sends without you approving, unless you turn auto-send on
✓Flags anything urgent or unusual to your phone or Slack within minutes
✓Logs every conversation so you can review what it's saying and improve it over time
✓A simple admin dashboard for you to edit the agent's knowledge as your business changes
✓1 hour of training so you and your team know how to use it confidently

What I need from you

→Your business basics: what you do, who you serve, pricing, common questions you get
→20–50 examples of how you've replied to past customer messages (so the AI sounds like you)
→Login access to the email or chat tool you want it connected to
→A decision on whether you want the AI drafting only or auto-sending the easy stuff

How it works

Days 1–2: Train it on you

I write the agent's instructions, load it with your business knowledge, and tune its tone using your past replies. You see sample answers on day 2.

Days 3–4: Plug it in

I connect the agent to your email or chat platform, set up the urgent-message flagging, and run end-to-end tests with sample customer questions.

Day 5: Go live + train you

We go live, I walk you through the dashboard, show you how to tweak its knowledge, and answer every question you have. 30 days of refinement support included.

Common questions

Will my customers know it's an AI?

That's your call. Many small businesses prefer to keep the AI in draft-only mode so every reply still gets a human touch. Others have it auto-send routine stuff with a small "powered by" note. We'll decide together based on your brand.

What does it cost to keep running each month?

Usually $10–30/month in AI usage fees, billed directly to you by Anthropic or OpenAI. No subscription from me.

What if it answers something wrong?

You'll see every reply before it sends (unless you turn auto-send on). Wrong answers get logged so you can update the agent's knowledge in minutes from the dashboard. It learns fast.

Can it do more than just customer support?

Yes. Once it's built, it can also draft your newsletter replies, qualify leads, summarize meetings, and more. We can scope those as add-ons or you can extend it yourself using the dashboard.

Will it work with my CRM or help desk?

If you use Gmail, Outlook, Intercom, Crisp, HubSpot, or any tool with a basic API or Zapier integration, yes. If you're on something obscure, tell me and I'll let you know before we start.

Ready when you are

Ready to build this?

Tell me what you've got and I'll come back with a clear scope, a price, and a start date.

Start a project